Privacy Policy for GoDeh LLC
Effective Date: May 19th 2025
GoDeh LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our app and login services. By accessing or using our Platform, registering an account, or booking a tour, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Platform.
1. Information We Collect
When you interact with the GoDeh LLC platform, we collect various types of information to provide, enhance, and secure our services. This includes:
A. Information You Provide to Us
We collect information you directly submit through the platform, including when you create an account, list a tour, make a booking, or contact us.
For All Users (Travelers & Tour Operators):
- Full name
- Email address
- Phone number
- Country and preferred language
- Account username and password
- Communication preferences
For Travelers:
- Tour booking details (e.g., selected tours, travel dates, group size)
- Billing and payment information (processed securely via Authorize.net)
- Passport or ID information (only when required for specific destinations)
- Feedback, ratings, and reviews
For Tour Operators:
- Business name, license or registration info
- Business location and contact details
- Tour descriptions, availability, and pricing
- Payment details for payouts
- Documents and certifications (if required by destination or local law)
B. Information Collected Automatically
When you use our site, we collect technical data automatically to help us understand and improve user experience.
- IP address
- Device and browser type
- Operating system and language settings
- Date/time of access and interaction logs
- Clickstream data (e.g., pages viewed, features used, search queries)
- Referral source (how you reached our site)
- Error reports and system diagnostics
C. Location Information
With your permission, we may collect precise or approximate location data through:
- Your device’s GPS
- Browser geolocation services
- IP-based geolocation
This helps us display relevant tours based on your region and improve AI recommendations.
D. Cookies and Similar Technologies
We use cookies, pixels, and local storage to:
- Keep you logged in
- Save your preferences
- Analyze traffic and usage patterns
- Personalize tour suggestions and ads
You can manage your cookie preferences via your browser settings.
E. Information from Third Parties
We may receive information from:
- Payment providers (e.g., transaction status)
- Marketing partners or platforms (if you interact with our ads)
- Public databases (for identity or business verification)
2. How We Use Your Information
We use the information we collect to:
- Create and manage user accounts
- Facilitate bookings and payments
- Provide customer support
- Communicate with users about bookings, changes, or promotions
- Send marketing communications (opt-in only)
- Match travelers with relevant tours using AI recommendations
- Improve our website and platform performance
- Detect and prevent fraud or misuse
3. How We Share Your Information
We may share your information with:
- Tour operators when you book a tour
- Third-party service providers (e.g., payment gateways, email systems, analytics tools)
- Marketing partners (only if you opt in)
- Government or regulatory bodies, if legally required
We do not sell your personal data to third parties.
4. Information Sharing and Disclosure
GoDeh LLC values your privacy and only shares personal information in limited circumstances necessary to provide our services, comply with legal obligations, or protect our users and platform. We do not sell your personal data to third parties.
We may share your information with the following parties:
When you book a tour or engage with a service on our platform:
A. With Tour Operators and Vendors
When you book a tour or engage with a service on our platform:
- Relevant details (e.g., your name, contact information, number of guests, special requests, and selected dates) are shared with the tour operator to fulfill your booking.
- Tour operators are independent third parties and are responsible for handling your information in accordance with their own privacy policies.
B. With Service Providers
We share your information with trusted third-party providers who assist in:
- Payment processing (e.g., Authorize.net)
- Email communication and customer service tools
- Data hosting and storage (e.g., secure cloud infrastructure)
- Booking systems and scheduling tools
- Analytics, advertising, and AI-driven recommendation services
These providers are bound by contractual obligations to safeguard your information and only use it as instructed by GoDeh LLC.
C. For Legal and Compliance Reasons
We may disclose your personal information if:
- Required by law, regulation, subpoena, or legal process
- Necessary to respond to governmental or regulatory requests
- Needed to investigate, prevent, or take action regarding suspected fraud, illegal activity, or violations of our Terms of Service
- To protect the rights, safety, or property of GoDeh LLC, our users, or the public
D. In Business Transfers
If GoDeh LLC is involved in a merger, acquisition, restructuring, or asset sale:
- Your information may be transferred as part of the transaction.
- We will notify users of any change in ownership or control of personal data and ensure continued protection of your information.
E. With Your Consent
We may share your information:
- With third parties for promotional or partnership purposes only if you have provided explicit consent
- In any other situation where you authorize us to do so
If you have questions about how your information is shared or wish to opt out of certain
disclosures (where applicable), you may contact us at info@godeh.bz.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze site traffic
- Deliver relevant content
You can adjust your browser settings to refuse some or all cookies. However, this may impact your experience on our site.
5. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing data.
6. Data Retention
We retain your information as long as:
- Your account is active
- Required to fulfill bookings or legal obligations
- Necessary to resolve disputes or enforce agreements
You may request data deletion at any time by contacting us.
7. Data Security
We implement industry-standard security practices, including:
- SSL encryption
- Secure payment processing via Authorize.net
- Role-based access controls
While we strive to protect your data, no method is 100% secure. We encourage you to use strong passwords and protect your login credentials.
8. Your Rights
In compliance with applicable laws, you have the right to:
- Access Your Data: Request a copy of your personal data.
- Delete Your Data: Request deletion of your personal data.
- Withdraw Consent: Opt-out of data processing where consent is the basis.
To exercise any of these rights, please contact us at info@godeh.bz.
9. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn we have done so, we will delete the information promptly.
10. International Data Transfers
As GoDeh LLC operates globally, your information may be transferred to and processed in countries outside of your own. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. If we make material changes, we will notify users via email or a prominent notice on our website.
Last Updated: May 19th 2025
12. Contact Us
For questions or concerns about this policy or your data, contact:
GoDeh LLC
Email: info@godeh.bz
Website: https://www.godeh.ai